Administrative Lead (SEA)

ABOUT IDINSIGHT

We're a global data and evidence advisory, working with governments, philanthropies, and non-profits to improve lives at scale, using technology and AI where they can deliver the most impact.

IDinsight is a global nonprofit that equips leaders with the data, evidence and technology to improve lives at scale. We partner with governments, NGOs, multilaterals, and funders to support decisions at every stage of their impact journey – from bold pilots to nationwide scale-ups. Our teams bring rigorous evidence and practical insights so leaders can make informed decisions that truly change lives. With our partners, we are pioneering the next frontier of social impact, where data and technology accelerate progress for millions. We help leaders overcome the three main barriers to impact:

1. Figuring out what works

2. Learning and improving

3. Reaching and operating at scale

We work in multiple countries across Asia and Africa. Our work spans a wide range of sectors, including agriculture, education, health, governance, sanitation, financial inclusion, and other areas.

We have expertise in a variety of rigorous approaches and methodologies, which we tailor to each client depending on their needs and constraints. To achieve a positive social impact we:

• Support our partners with the full ‘data and evidence’ value chain – from primary data collection to data systems, monitoring evaluation and learning tools, and data science

• Inform funding decisions – toward high-impact initiatives and away from less effective programs or approaches

• Create cutting-edge AI-for-good products that make the delivery of social interventions and learning tools more cost-effective and scalable

Our diverse, growing team of roughly 250 outstanding colleagues operate in nearly two dozen countries around the world. Learn more about our mission, values, and principles at www.IDinsight.org http://www.IDinsight.org.

JOINING IDINSIGHT AT THIS MOMENT

IDinsight is entering an exciting new phase of growth. As demand for rigorous evidence and AI-enabled solutions accelerates across the sectors and geographies we work in, we are actively investing in our teams, deepening our regional footprint, and expanding the frontier of what data and technology can do for social impact. This is a moment of real momentum for IDinsight. We're looking for people who want to use data and evidence to improve lives at scale; who are energized by taking on problems without a playbook; and who want a hand in shaping what IDinsight becomes as we grow.

ABOUT THE ADMINISTRATIVE LEAD ROLE

The Administrative Lead is the organizational backbone of the SEA Operations team, ensuring that day-to-day administrative functions run with precision and consistency. This role is execution-focused, requiring a detail-oriented professional who anticipates needs before they arise, creates reliable systems, and keeps the team and office running smoothly.

• Manage day-to-day administrative and office operations. Maintain efficient systems for scheduling, correspondence, document management, filing, and office logistics. Ensure that administrative workflows are reliable, documented, and consistently executed.

• Provide support across people operations functions. Assist with HR administrative tasks including onboarding and offboarding documentation, personnel records, legal and financial compliance, safety and security and coordination of staff activities under the direction of the Operations Manager.

• Coordinate internal and external communications. Act as a point of contact for building management, vendors, service providers, and internal stakeholders on administrative matters, ensuring timely and accurate information flow.

• Handle financial and procurement administration. Process invoices, payments, track petty cash and expense reports, manage procurement requests, and liaise with Finance and external bank partners on reimbursements, financial transactions, and payment tracking.

• Support event and meeting coordination. Organize logistics for internal meetings, team events, and external engagements, including room booking, catering, travel, and materials preparation.

• Maintain legal and compliance documentation. Support the Operations team in tracking and submitting regulatory and compliance requirements, ensuring records are up-to-date and readily accessible, and ensuring local regulatory compliance by processing applications and coordinating with external vendors.

• Identify and improve administrative workflows. Proactively flag inefficiencies and propose improvements to administrative processes, contributing to a more organized and resilient team.

QUALIFICATIONS

Education and Experience

• Bachelor's degree in Business Administration, Management, or a related field

• 1–3 years in an administrative, operations support, or executive assistance role, preferably in a professional services or development sector organization

Technical Skills

• Strong command of Google Workspace (Docs, Sheets, Calendar, Drive) and Microsoft Office Suite

Behavioral Competencies

• Exceptional attention to detail and time management, with the ability to manage multiple priorities simultaneously

• Collaborative, proactive, and service-minded, with a genuine commitment to enabling those around them to do their best work

Communication

• Clear and professional written and verbal communication skills

• Demonstrated ability to handle sensitive and confidential information with professionalism

Preferred qualifications

• Safety Officer Training certificate

PROFESSIONAL DEVELOPMENT

Skill and career development are core to IDinsight's values and long-term impact strategy, and have been noted highlights of teammates’ experiences. IDinsighters receive significant mentorship from IDinsight leadership, support from talented peers, and are given considerable autonomy when ready. They maintain professional development plans and are given "stretch" opportunities designed to strengthen a variety of skills. Real-time feedback is embedded in our culture and formal structure enables maximum professional growth. Additionally, teammates have access to an annual professional development stipend that they are encouraged to utilize to explore their career interests and develop their skills.

NUTS & BOLTS

Location

This position is based in IDinsight’s Makati City office and will require in-person attendance. Preference will be given to those with pre-existing work authorization in these countries; however, IDInsight will seek work permits where possible for exceptional candidates.

Start Date

The start date of this position is November 2026, with preference for candidates that can start immediately. We expect a 2 year minimum commitment, with regular professional development conversations and potential for a long-term career at IDinsight.

Work Authorization

IDinsight is not able to sponsor work authorization for this role. Successful candidates will not require IDinsight to sponsor their work authorization in the office in which they'll be based.

Compensation

Compensation and benefits are commensurate with the qualifications and experiences IDinsight is hiring for, and competitive within the global development sector. We are especially proud of the people-focused benefits we offer including comprehensive international health insurance, including mental health coverage; paid vacation, sick, and parental leave; relocation benefits; a travel stipend; technology and work from home stipends; a professional development budget; and more.

Please note, as a non-profit, we are unable to provide compensation similar to leading private sector organizations.

HOW TO APPLY

This application includes several questions and requires a CV (one to two pages) covering your professional and personal experience as well as academic qualifications. Please omit headshots, parental details, birth dates, marital status, and similar personal information — these aren't relevant to our review.

More information, including details on IDinsight’s hiring process https://www.idinsight.org/about/careers/the-idinsight-hiring-process/ and frequently asked questions http://idinsight.org/about/careers/frequently-asked-questions/, can be found online at IDinsight Careers https://www.idinsight.org/about/careers/. Any questions should be directed to careers@IDinsight.org.

IDINSIGHT’S COMMITMENT TO REDUCING POWER ASYMMETRIES

IDinsight is committed to reducing power asymmetries in the social sector https://www.idinsight.org/about/careers/reducing-power-asymmetries-in-the-social-sector-an-idinsight-organizational-priority/. Our commitment to diversity, equity, and inclusion reflects our understanding of the need for the sector to abandon unhealthy practices of the past. We wish to be part of a new generation of international NGOs who are honest about this history and transparent about our role in the present. Our commitment is also aligned with the impact of our work.

We seek a workforce that is inclusive of a variety of perspectives that will help us refine and improve our methods and relationships, and strengthen the services we provide our clients and their communities or constituencies. The following commitments represent our vision for the IDinsight team:

1. IDinsight will have greater representation from the populations with whom we work and clients we serve.

2. IDinsight will have greater representation from the countries in which we work.

3. Across all countries in which we recruit, we will seek greater representation from historically excluded communities.

4. IDinsight will foster an inclusive work culture that empowers a diverse team to do their best work.

IDinsight is committed to non-discrimination in our recruitment, employment practices, and organizational culture, regardless of people’s age, disability, gender, gender identity, national origin, race, religion or belief, or sexual orientation, or any other status protected by applicable law.