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Technical Support Analyst, Principal

Infor

Hyderabad, Telangana

About this role

As a Support Analyst, you will serve as a technical and functional resource supporting Data Migration and Data Governance solutions. You will work closely with customers, consultants, software engineers, QA engineers, Product Management, and Cloud Operations teams to troubleshoot issues, validate data quality, and support customer implementations. The ideal candidate is experienced in enterprise data concepts, ERP systems, and business processes. While prior Data Governance experience is desirable, a strong background in data management, data migration, ERP data structures, and customer support is more important.

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