Technical Program Manager | Cloud Infrastructure & Migration

About us NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. About the Role As a Technical Program Manager (TPM) at NinjaOne, you will own the programs that take us from a single-cloud service on AWS to a multi-cloud platform. You will lead the work of standing up and operating production environments on GCP, Azure, and other major providers, and you will drive the migration of workloads across them. You will join a newly formed team and run complex, multi-threaded programs from concept to delivery across Engineering, SRE, DevOps, Security, and Product. You will map technical dependencies, mitigate risk, and keep stakeholders informed through high-signal reporting. This role is for someone who has done it before. You have been accountable for standing up a multi-cloud environment or migrating production workloads off a single cloud. Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA , CO , CT , FL , GA , *IL , KS , MA , MD , ME , NJ , NC , NY , OH , OR , TN , TX , VA , and WA . We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option. *Onsite interviews may be required for this role. We hire the best software engineers, but experience in our stack can’t hurt: NinjaOne is built on Java, Kotlin, C++, Golang and Postgres; supporting millions of user endpoints and running as a scalable cloud service in AWS. Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you. What You’ll be Doing Lead cloud migration and multi-cloud programs: Own end-to-end delivery of programs that stand up new cloud environments and migrate production workloads, including data, services, networking, identity, and observability. Define cutover strategies, rollback plans, and success criteria. Outline program goals: Define goals and deliverables for each initiative, and build alignment and shared vision within the working group. Partner with Engineering leaders to translate technical constraints into requirements or acceptable workarounds. Coordinate across teams: Work with Development, QA, SRE, DevOps, Security, and Senior Leadership through weekly reviews and status checkpoints. Understand the full product delivery cycle and where cloud changes touch it. Manage complexity and dependencies: Build and maintain project plans, dependency charts, and a risk register. Manage multiple concurrent workstreams without losing sight of the critical path. Report through Executive Summaries and Detailed Status updates. Measure and instrument: Define what "great" looks like for each program and make it measurable. Establish baselines (for example, migration progress, cost, latency, availability, and delivery metrics), instrument them, and use them to surface problems early rather than to narrate progress. Manage risk and stakeholders: Identify technical, resource, cost, and compliance risks early, own mitigation strategies, and report transparently to senior leadership. Run audits, checkpoints, and milestone reviews. Drive change management: Anticipate and manage change through impact assessment, communication, and timely decisions. Influence and resolve conflict: Build trust-based relationships across the organization, bring options to the table, and drive consensus so programs keep moving. Other duties as needed. About You Cloud program experience (hard requirement): You have led, as the accountable TPM or program owner, at least one of the following in a production SaaS environment: Standing up a multi-cloud or hybrid-cloud environment Migrating a production workload from a single cloud to another cloud or to a multi-cloud architecture. 8+ years in Technical Program Management at a SaaS company, working within an Engineering team. Working knowledge of hyperscaler services (AWS required, plus Azure and/or GCP), including compute, storage, networking, IAM, and managed databases, sufficient to hold your own in architecture and design discussions. Experience with large-scale datastore, stateful-workload, or data migrations, including cutover planning, validation, and rollback. Experience with release engineering, CI/CD, or deployment automation. You have improved how software ships, not only what ships. Experience delivering programs in a regulated or audited environment. You work within change-control and evidence-collection processes rather than around them. Track record of defining and instrumenting delivery metrics (DORA, flow metrics, or equivalent) and using them to drive decisions. Strong grounding in Agile, Scrum, and release management. Ability to explain technology and program status clearly to audiences from engineers to executives. What You’ll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. [ONLY IF YOU NEED THE FEDRAMP CLAUSE] Due to federal government security requirements associated with our FedRAMP-authorized environment, candidates must be U.S. citizens or lawful permanent residents. *Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. This position may also be eligible for bonus, commission, equity, or other incentive compensation, as applicable. Base salary hiring range for roles based in California, Colorado, Maryland, New Jersey, or Washington $150,000 — $225,000 USD Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. This position may also be eligible for bonus, commission, equity, or other incentive compensation, as applicable. Base salary hiring rang for roles based in New York $150,000 — $225,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. Candidate Privacy When you apply, NinjaOne collects and uses your personal information to review your application and manage the hiring process. To learn how we use, store, and protect your data, and what your rights are, please read our Candidate Privacy Policy at https://www.ninjaone.com/candidate-privacy-policy .