Workplace and People Operations Manager

ABOUT THE ROLE

Own the day-to-day workplace and people operations for a growing AI customer service software team in Berlin. You will help create a smooth, welcoming employee experience while building practical processes and automations that support the team as it scales.

WHAT YOU'LL DO

• Manage office operations, including supplies, equipment procurement, inventory, workspace organization, and productivity systems.

• Own the employee lifecycle from onboarding through offboarding, preparing hardware, access, and workspaces for new hires.

• Design and run culture initiatives and internal events that help keep the team connected.

• Build and implement workplace and people operations processes, improving them as the team grows.

• Use AI and no-code tools to automate recurring workflows and reduce manual work.

• Handle varied requests and provide hands-on support across workplace and people operations.

WHAT WE'RE LOOKING FOR

• At least 2 years of experience in workplace operations, office operations, or people operations, ideally in a startup.

• Experience building and implementing processes for onboarding, offboarding, and office management.

• Hands-on experience managing office supplies, equipment procurement, and inventory.

• Experience owning the employee lifecycle and designing culture initiatives or internal events.

• Experience building automations for workplace or people operations workflows using AI, no-code tools, or automation platforms.

• Fluency in both English and German, strong organization and attention to detail, and a proactive approach to solving problems.

COMPENSATION & BENEFITS

Visa sponsorship is not available.

LOCATION

This is an on-site role based in Berlin, Germany.